Privacy Policy

Customer commitment to data protection and privacy

Protecting personal data and your privacy is of greatest concern for the  Cowrie Design. In this Privacy Notice we want to give a clear, concise, and transparent communication on the collection, use, processing, storing etc. of personal data relating to customers of the Cowrie Design.

Within the meaning of this Privacy Notice “customer of  Cowrie Design” means former, current and potential customer or user of a product or service offered by  Cowrie Design, visitors to one of our official website or store, member of a loyalty program or community.


The Cowrie Design manifests its commitment to privacy and data protection by embracing the following principles.

COWRIE DESIGN uses personal data lawfully, fairly, correctly and in a transparent manner.
COWRIE DESIGN collects no more personal data than necessary, and only for a legitimate purpose.
COWRIE DESIGN retains no more data than necessary or for a longer period than needed.
COWRIE DESIGN protects personal data with appropriate security measures.

Why do we process your data?

We use and process your personal data in connection with you for example, buying our products online or in-store, visiting our website or contacting customer service. Examples of personal data are full name, address, e-mail address, telephone number, social security number, payment information, purchase, order and usage history, IP address, member id and other case-related information (e.g information that you provide when contacting our customer service).

Under each specific section of this Privacy Notice you will be informed of the purpose for each relevant processing of information.

Who is responsible for processing of your personal data?

The Swedish company, H & M Hennes & Mauritz GBC AB is primary responsible for the processing of personal data within the scope of this Privacy Notice.

COWRIE DESIGN is responsible for the processing of personal data described within all sections in this Privacy Notice,

The following entities will be Data Controllers in relation to you:

Where do we process your data?
The personal data that we collect from you is generally stored within the UK

Who has access to your data?

Your personal data is available and accessible only by those who need the data to accomplish the intended processing purpose i.e. Cowrie Design.

In addition, we may also disclose personal data to third parties, if we have reason to believe that using or disclosing such information is necessary or advisable to: (i) conduct investigations of possible breaches of law; (ii) identify, contact, or bring legal action against someone who may be violating an agreement they have with us; (iii) investigate security breaches or cooperate with government authorities pursuant to a legal matter; or (iv) to protect our rights, safety or property, including the prevention of fraud.

What is the legal ground for processing?

COWRIE DESIGN is not allowed to collect, process, use, store etc. personal data without a valid legal ground. Lawfulness may be derived from your consent, by contract, statutory obligations or from our legitimate interest as a business. For each specific purpose of processing of personal data, we will inform you about which legal ground that will apply, what rights you are entitled to exercise, whether the provision of personal data is statutory or required to enter a contract and whether it is an obligation to provide the personal data and possible consequences if you choose not to.

What are your rights?

Right to access:
You have the right to request information about the personal data we hold on you at any time. Please contact Customer Service and we will provide you with your personal data via e-mail.

Right to portability:

Whenever COWRIE DESIGN processes your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.

Right to rectification:

You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.

If you have an COWRIE DESIGN account (COWRIE DESIGN membership), you can edit your personal data under your account pages.

Right to erasure:

You have the right to erase your personal data processed by COWRIE DESIGN at any time. Your request may be hindered if any of the following situation apply:

*you have an ongoing matter with Customer Service
*you have an open order which has not yet been shipped or partially shipped
*you have a balance with COWRIE DESIGN, regardless of the payment method

Right to object to processing based on legitimate interest:

You have the right to object to processing of your personal data that is based on COWRIE DESIGN’s legitimate interest. COWRIE DESIGN will not continue to process the personal data unless we can demostrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.

Right to restriction:

You have the right to request that COWRIE DESIGN restricts the process of your personal data under the following circumstances:

* if you object to a processing based COWRIE DESIGN’s legitimate interest, COWRIE DESIGN shall restrict all processing of such data pending the verification of the legitimate interest.
* if you have claim that your personal data is incorrect, COWRIE DESIGN must restrict all processing of such data pending the verification of the accuracy of the personal data.
* if the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
* if COWRIE DESIGN no longer needs the personal data but it is required by you to defend legal claims.

How do you exercise your rights?

We take data protection very seriously. If you wish to exercise your rights as set out above or if you have any questions about our privacy policy or our processing of your data, you can contact us at any time at

If you have an COWRIE DESIGN Account or are a member of COWRIE DESIGN Membership, you can exercise your right to access, portability and rectification under your account pages, where you also can delete your account.

Data Protection Officer:

We have appointed a Data Protection Officer to ensure that we continuously process your personal data in an open, accurate and legal manner. You can contact our Data Protection Officer at and write DPO as subject matter.

Right to complain with a supervisory authority:

If you have complaints about the way COWRIE DESIGN Group processes and protects your personal data and privacy you have the right, at any time, to make a complaint to Cowrie Design.

Updates to our Privacy Notice:

We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website.
The revision history is set out in section Changes of this Privacy Notice.